1. Overview

At Mahadev Enterprises, customer satisfaction is our priority. This Refund & Cancellation Policy explains the terms under which cancellations, refunds, and service-related adjustments are handled. By using our services, you agree to the terms outlined below.

2. Cancellation Policy

• Customers may request a cancellation of services by contacting us via phone or email.

• Cancellation requests must be made before the service has started or work has been initiated.

• Once the service has begun, cancellations may not be accepted or may be subject to partial charges.

• Mahadev Enterprises reserves the right to cancel or reschedule services due to unforeseen circumstances, technical issues, or force majeure events.

3. Refund Policy

• Refunds are applicable only in cases where:

  • Services were not delivered as agreed

  • A payment was made in error or duplicated

  • Service cancellation was approved before work commencement

• Approved refunds will be processed through the original mode of payment.

• Refund processing may take 7–10 business days, depending on the payment method and bank policies.

• Any service fees, administrative charges, or work already completed may be deducted from the refund amount.

4. Non-Refundable Cases

Refunds will not be issued in the following situations:

• Services already completed or substantially delivered

• Delays caused by incorrect information provided by the customer

• Change of mind after service initiation

• Customized or special-request services

5. Modification of Services

• Service modifications may be requested prior to service execution.

• Any change in scope may result in additional charges or revised timelines.

• Mahadev Enterprises reserves the right to accept or decline modification requests based on feasibility.

6. Dispute Resolution

In case of disputes regarding refunds or cancellations:

• Customers should contact our support team with relevant details.

• We aim to resolve all issues fairly and professionally.

• Final decisions regarding refunds and cancellations rest with Mahadev Enterprises.

7. Changes to This Policy

Mahadev Enterprises reserves the right to modify this Refund & Cancellation Policy at any time without prior notice. Updated policies will be effective immediately upon publication on our website.

8. Contact Information

For cancellation or refund requests, please reach out to us:

Mahadev Enterprises
📞 Phone: +972559771661
📧 Email: info@mahadeventerprises.co
📍 Address: Dhanbad, Jharkhand – 826005